Shipping and Policies

POLICIES 

Shipping times and turn around times 

  • We do not make the shipping prices. Shipping prices are generated via USPS at checkout. Shipping costs are determined by package weight and location. 
  • Shipping delivery times vary according to your location. Please expect delays due to USPS shipping/COVID19 (as of Sept 2020)
  • Turn around times are typically around 2-3 days after drops dates. 
  • Orders placed after drop dates 2-5 days turn around. 
  • We do not enter delivery addresses. Addresses are forwarded to our shipping software from what the customer enters at checkout. This is where you package will be delivered.
  • Without delays Domestic orders are usually delivered within 2-3 days after shipment. 
  • Please expect up to 4 weeks to receive package for international orders. Prior to delays  
  • Canada shipping times 2-3 weeks. Prior to delays
  • Shipping tracking number provided with all orders
  • We are not responsible for lost/stolen packages please make sure all addresses are entered correctly. 
  • We are not responsible for custom fees. 

For lost or stolen packages please file a claim at www.usps.com 

please contact us for information needed to file a claim

Please allow 24 business hours for a response from us for all email inquires. 

 

Refund/Returns 

see page here  

 

What is Protect?
×
Protect is a service that gives you peace of mind when shopping online with your favorite merchants.
Protect your order shipments from loss, theft, or damage.
Get reorders or refunds if an issue occurs.
Quick and easy process.
To activate Protect, just select the checkbox when placing an order. You will recieve an email to confirm your order is protected. If your shipment is lost, stolen, or damaged, just follow the instructions on the email to file a claim and we'll handle the rest!
By accessing or using our service, you agree to be bound by our Terms and Conditions and acknowledge your compliance with our Privacy Policy If you disagree with any part of the Terms and Conditions or Privacy Policy, you may not access or use our service.